Professionals
  • Process
    Assessment
    Management

    Network Assessment

    Building a strong and reliable network is like laying out a structured foundation for your business operations. When your network isn't working, neither is your employees or your business. Rather than worrying and asking yourself, "What's going on with my network?” a third-party network assessment can help you catch problems early on, before they affect your performance and bottom line.
    By having a solid foundation for employees to effortlessly communicate, protect information security, and easily access data, businesses can identify more opportunities for innovation and look to the future. Essentially, a network assessment is a review of current IT infrastructure of your organization, processes, security, and management to identify areas for improvement.

    Streamline Resources

    Perhaps your network is underusing or overusing resources. A network assessment can pinpoint areas of user traffic, devices causing the most hold-up, applications eating too much bandwidth, and any other network issues that may be hindering your performance.

    Assess Bottlenecks

    Identify issues related to TCP, bottlenecks, etc. By having a broad and documented view of your entire network as it stands, you can lessen bottlenecks and eliminate points of failure holding you back from reaching peak productivity.

    Network Vulnerabilities

    Reveal and fix the network vulnerabilities and security holes is essential, which could leave a door open for hackers and find an additional way to emerge new threads.

    Is Your Network Documented?

    If your network were to fail today, would you know where to look first? Undocumented networks are often not properly updated and maintained, greater risk of failure from attacks, worms and viruses. Insufficient or no network documentation can also squander time and money due to the difficulty in tracking the underlying cause of a problem. Most businesses these days cannot operate efficiently without a properly maintained network. You can begin to align your IT strategy with business goals with a complete insight and a well-documented network.

    Network Concerns

    Underused or overused resources

    Consumption of unnecessary network resources leads to the poor performance.

    Bandwidth bottlenecks

    Unwanted streaming videos and idle running programs consuming bandwidth.

    Glaring security holes

    The open ports in network become security holes that have an adverse impact.

    Potential advantages and pitfalls

    The damage caused by newly introduced technology due to compatibility issues.

    Network Assessment
    Keep your Network safe, organized, and efficient

    Network assessments keep your infrastructure organized, secure, and efficient, ensuring your organization functions at peak performance. A network assessment takes an in-depth look at your current network structure to plan for greater efficiency and productivity. A network assessment comprehensively evaluates network performance, network management, network security, and network processes, looking for weaknesses, congestion, or disorganization that might be detrimental to the efficient functions of your network.

    There is no wrong time to conduct a network assessment as it will help improve and optimize the network infrastructure. Usually, it is tendency to seek a network assessment when the organization is about to grow or shift but that is not correct approach. Ignorance or poor assessment of the network yields unreliable and erratic results and diminish the performance.

    A network assessment will protect your business now, and in the future, by fortifying your network. Technical hitches with your network can be detrimental, allowing security breaches and worsening of unchecked problems. Upgrading tedious and outdated hardware, and blocking connections and devices deemed unsafe, a network assessment will optimize your network configuration and establish thresholds to provide status updates for every part of your network.

    Network scenarios

    Case # 1

    A 250-users client reported network latency. The network assessment performed and the report revealed that the antivirus software and Windows update are not updated, moreover, inadequate bandwidth in their offices. It was suggested to the customer to create standard guidelines for user workstations, to regularly update patches and licenses, and to focus on changing network traffic and reducing additional stress on the network while looking for increased bandwidth solutions.

    Case # 2

    A 100-users firm reported network latency. The network assessment carried out on a hybrid, wired and wireless, network. Their large building with thick walls was found to need better Wireless Access Points (APs) to reach all users. As well, years of neglected network equipment meant that some network communications occurred at suboptimal half-duplex speeds. These are two simple issues that have been identified, and as a result, the fixes have significantly improved the network.

    Deliverable

    • LAN & WAN Diagram
    • Network Inventory
    • Actionable Items

    Benefits

    • Identify single points of failure
    • Identify resource inefficiencies
    • Identify security vulnerabilities
    • Receive detailed documentation
    • Review for Network scalability

    Network Vulnerability

    Often client get confused with vulnerability and security risk, but the two are different because the risk involved is the chances of an attack on any network by various means to exploit the vulnerability. From the security viewpoint of a hardware system like a PC or a network, vulnerability is a flaw in the system which can be oppressed by a third party like a hacker for pursuing unauthorized activities. This vulnerability, also known as an attack surface, because it provides the attacker with the basis to exploit the system.

    Hardware Vulnerability

    1

    It refers to faults that arise due to hardware issues such as compatibility issues, end of sale, humidity and dust, and unprotected storage.

    Software Vulnerability

    2

    The flaw in the technique of project design, inappropriate testing and lack of timely audit of assets, lead to the vulnerability of the software.

    Network Vulnerability

    3

    These issues arise due to the use of open network ports, unprotected network connections, and weak communication channel.

    Physical Vulnerability

    4

    If the system is located in an area subject to the heavy rain, flooding or unstable power supply, etc., it is subject to physical vulnerability.

    Organization Vulnerability

    5

    This business vulnerability results from the use of inappropriate security tools, audit rules and flaws in administrative actions.

    Causes of Network Vulnerability

    • The complex and huge structure of networks will be a possible cause of flaws in the architecture that will lead to vulnerability.
    • Deployment of the same type of hardware, network design, software tools, coding system, etc. will increase the chances for the hacker to easily crack the system code.
    • Systems which rely heavily on physical network connections and port connectivity are more likely to be vulnerable.
    • Network systems and PCs which uses weak passwords for security purposes will be easily exploited by the attacker.
    • The operating systems which give easy access to any software and each of the users who want to access it get easily hacked by the attacker and can make changes.
    • Many websites on the Internet, when we browse them, contain harmful malware and other viruses which can be installed by themselves on our system when we visit them.
    • An exploitable software bug in the software will cause a software vulnerability and thus the system will be infected with a virus or malware will lead the information.

    Common Network Security Vulnerabilities

    Laptop and Notebooks

    Laptop and Notebooks

    The laptops and notebooks are equipped with drivers, OS and have Ethernet port as well through information can easily be leaked.

    USB thumb drives

    USB thumb drives

    The use of USB drives is the most usual way in which any networking system can get affected and exchange a large amount of data information.

    Weak Security Credentials

    Weak Security Credentials

    The use of weak passwords for domain and other credentials in the networking system will expose the network to various virus attacks easily.

    Miscellaneous USB devices

    Miscellaneous USB devices

    The USB port open to devices present in the network with the possibility of reading and storing the data information in themselves and transported.

    Optical Media

    Optical Media

    Optical media is the carrier of a crucial data packet which is exchanged in the WAN networking system for long distance communication.

    email

    E-mail

    Email is the most frequently used communication source to inject viruses into the network of organization to intrude upon host credentials.

    Poor Configuration

    Poor Configuration

    The poor and incorrect configuration of network devices and firewall leads to the security breaches and will become prone to attack.

    Outdated Firewall

    Outdated Firewall

    There is no point in using outdated firewall hardware and firmware, and an intruder can easily step through the wall into the network.

    Actionable Assessment Process

    The actionable assessment process acts as the input to the network security policy. It will performed by the third party assessment tools and processes.

    • 1

      Collection of Data Information

      The first step of the assessment is to collect all the necessary data regarding the resources used in the system such as the IP addresses of the system, the media used, the hardware used, the type of antivirus used by the system, etc. Once all of these details are collected, a more in-depth analysis can be performed.

    • 2

      Identify Possible Network Threat

      We can locate the possible cause and loopholes of the network threats in the network with input data which can damage our system. We also need to prioritize the threat that needs to be tackled first, as the system needs to deal with the big threat first.

    • 3

      Analyse Router & WI-FI Password

      It is necessary to check that the passwords used to login to the router and the passwords used to access the Internet are strong enough not to be easily hacked. Also, it is essential to validate that the password should be changed at regular intervals so that the system becomes more immune to attacks.

    • 4

      Reviewing Network Strength

      Evaluate the network strength of the system against typical attacks, inclusive of Distributed Denial of Service (DDoS), Man-in-the-Middle Attack (MITM), and Network Intrusion. This, in turn, will give a clear picture of how our system will react in the event of these attacks and whether it is able to save itself or not.

    • 5

      Scanning for identification

      Analyzing the response of network devices such as switches, routers, modems, and PCs against the network attacks and this will help elaborate how devices react to threats. System scan will be performed to assess known threats and vulnerabilities that are already present on the network.

    • 6

      Report Creation

      The documentation of the network vulnerability assessment process is very essential. It should contain all activities performed from start to the end and threats detected during testing, as well as the process to mitigate them.

    • 7

      Repetitive Testing

      Network assessment is an operational process and it is necessary to continue to review and analyze the system for possible threats and attacks and take all possible measures to reduce them.

  • SOC as a Service

    SOC-as-a-Service (SOCaaS) is a subscription service where you gain the benefits of having your own Security Operations Center (SOC) which could provide services such as threat detection, analysis, response and venerability management without the cost of hiring staff and purchasing equipment.

    Security Threats Challenges

    These days, we know all too well, antiviruses and firewalls aren't enough. Intruders continue to advance, using increasingly sophisticated techniques to infiltrate organizations. They invest significant resources in conducting reconnaissance to learn about organizations and to develop techniques specifically designed to circumvent the security defences in use. IT teams facing the problem and even know, but they lack the time, expertise, and budget to properly monitor all of their evolving on-premises and cloud infrastructure for threats. They are also bombarded with a flood of security products and services that all promise different outcomes and do not know what to do. What IT team needs is a solution that works with the products and security infrastructure already in place. A Service Operation Centre is framework which proactively monitors on-premise, cloud and hybrid infrastructure for both threats and vulnerabilities and provides them with actionable insights backed by trained security analysts.

    SOCaaS Solution

    1

    Our SOC-as-a-Service (SCOaaS) program offers Cyber Threat Monitoring, Managed Detection and Response with persuasive threat detection, incident response and compliance management in one fully managed service. We combine all the security capabilities necessary for effective security monitoring in your cloud and on-premises environments like asset discovery, vulnerability assessment, intrusion detection, endpoint detection and response, behavioural monitoring, management of SIEM logs, compliance reports, etc.

    Threat Detection

    2

    Sophisticated tools and techniques require to find attackers hiding in legitimate traffic on your network. When you start using our SOCaaS service, our expertise creates a complete basic model of normal activity on your network. We will deploy VM-based sensors on your network to capture data from all traffic. Data is also collected from logging agents installed directly on your domain controllers and other assets. Our expertise uses sensors and logging data collections from our active database to compile real-time, up-to-the-minute profiles on the very latest threats. Then we can update your defenses accordingly before these new threats can be used against your business.

    Network Traffic

    3

    We run all of your network traffic through Indicator of Compromise (IOC) analysis using a standard threat rule set designed to detect the latest malware packages and botnet traffic. When SOC analytics identify a threat, the system immediately triggers alerts. Further analyses, comprises RDNS lookups, algorithmic event analyses, and comparisons of environmental data and events are performed on the threat model for review.

    Hunting

    4

    Our SOCaaS expertise becomes an extension of your IT staff. Our threat hunting expertise monitors the data from sensors, logging agents and management consoles in your network. We use advanced behavioral analytics which even detect trace activity that attackers leave behind. We assess all systems with suspicious activity for further signs of compromise or for attackers moving sideways within your network, which could signal a deeper attack imminent.

    Response

    5

    When a threat is identified, our expertise promptly forward it on to your IT team with a comprehensive action plan. We connect directly to your ticketing team to align with the issues we both detected. For urgent issues, we both submit a ticket and directly contact on-call technical support for further troubleshooting.

    Once the remediation is complete, we perform post-action analysis to better understand how attackers may have breached your defenses. These reports are designed to be evidence that can be used for legitimate responses. We can also conduct advanced malware scans so that you have a full understanding of how the attack functioned against your particular security assets.

    An all-in-one Managed Security Service

    socaas

    Our Managed Security Services derived in a wide range of possible offerings and built on the Security Operation Centre (SOC) with tools and services. Our offering come with Security Information and Uniform Management (SIEM), Managed Security Service Provider (MSSP) and Managed Detection and Response (MDR), Endpoint Detection and Response (EDR), and Security Operation Center (SOC). Our Managed Security Service is the tools and processes of SOC-as-a-Service (SOCaaS) which comprises SIEM, MSSP, MDR and EDR security services.

    Security Information and Event Management (SIEM)

    A SIEM system is designed to provide security alert analysis for a security team. This typically involves collecting data from multiple sources, i.e. security appliances deployed on your network, and correlating that data for human analysts. A SIEM system can be invaluable for incident detection and response since this alert correlation helps differentiate false positives from real alerts.

    A managed SIEM service is primarily focused on leveraging SIEM technology. These systems require tuning and maintenance of their deployment environment. We will conduct security investigations, providing, at best, a flow of events and alerts for investigation.

    Managed Security Services Provider (MSSP)

    Our Managed Security Service Providers (MSSPs) will be the next step from a managed SIEM. Our MSSP service will monitor network security events and send alerts to our client if an anomaly is detected. However, an MSSP process will not investigate the alerts it sends as the primary objective of the MSSP process is to alert our client when an unusual event occurs on their network. Therefore, our client will receive false positives as well as real alerts and will need to investigate and remedy any internal incidents. MSSP process is the predecessor of Managed Discovery and Response (MDR).

    Managed Detection and Response

    Managed Detection and Response (MDR) adds investigative capabilities to a Managed Security Service provider. Our MDR process will investigate alerts, eliminate false positives, and help our client to respond to any identified threats. We provide our client remediation services to help them to recover from an incident.

    Endpoint Detection and Response (EDR) is a subset of the MDR process focused on monitoring and securing endpoints within your network. EDR services mainly consist of matching security against patterns of known malware and quarantining devices, if necessary. Our “In-House team" will take care of correcting the terminals and putting them back online.

    SOC-as-a-Service

    SOC-as-a-Service (SOCaaS) is a practice our team will perform, both remotely and in-house, combined to fully deploy the Security Operation Center (SOC) framework. SOCaaS is a Managed Security Service Suite which includes SIEM, MSSP, MDR and EDR to provide complete end-to-end security to our client.

    Data Process

    We help our client deal with highly sensitive and regulated data through MDR and EDR services which required rapid incident response capabilities.

    In-house capabilities

    We help our client to scale their internal SOC which may only need an MSSP for alert prioritization, but we are also building internal security capabilities with MDR which are needed for incident response offerings.

    Regulatory compliance

    We help our clients work on governance and regulations which require different levels of safety monitoring and reporting, which may also dictate the use of a certain level of services to meet security compliance.

    Threat Hunting

    Many businesses are taking a reactive approach to cyber-security. Often, the first indication they have that something is happening on their network is when they receive an alert of an attack in progress. However, at this point it may already be too late to stop the attack. Cyber actors are increasingly sophisticated and can remain undetectable until they achieve their goal on their target. The security team must take a proactive approach and must identify threats and moles while they are still in the “stealth” phase and remedy them before they cause significant damage to the network. Thus, the security team must know how to hunt threats.

    Threat hunting is all about proactively combat cyber threats rather than waiting for an alert to initiate an investigation and remediation. The faster a threat is identified and remedied in the lifecycle of a cyber-attack, the less damage it can cause to the business. Without threat hunting, the security team has no idea if an attacker is currently present on the network, if they are, what they are doing, or where to look. But threat hunting strategy is a proactive approach and an alert-driven security team empower to know where to look for potential threats because they have already set off alarms and revealed their presence on the network. Threat hunting requires systematically identifying and testing potential attack scenarios in the hope of capturing an intrusion before it can cause damage.

    A Concierge Security Team

    We customize the security policy based on your business specific needs and provides scheduled reports on open/closed incidents, unpatched vulnerabilities, and top attack sources and targets.

    • A named primary contact
    • Phone/email/text support
    • An understanding of your network infrastructure
    • Proactive threat hunting
    • Forensics analysis
    • 24×7 network monitoring
    • Log storage and analysis
    • Tailored communication and escalations
    • Defined SLAs and SOPs
    • Recommended actions
    • Compliance controls monitoring
    • External vulnerability scans

    You don't have to buy any hardware or software. We offer an end-to-end service, includes cloud-based SIEM, threat intelligence subscriptions, tools, and all the expertise you need. Our service model is based on the number of log sources, the volume of log data ingested, as well as the number of employees, the number of servers and the number of customer sites. This allows you to make the SOCaaS service economical and suitable for the size of your business. Our SOCaaS service uses machine-scale efficiency in a multi-tenant cloud architecture to process an unlimited number of logs.

    Our Services

    Cloud native

    Our SOCaaS platform built in the cloud which spans cloud-based infrastructure and applications, as well as on-premises environments.

    Centralized security

    Our centralized SOCaaS allows you to orchestrate and automate threat monitoring, incident triage and investigation, and remediation with pre-built integrations.

    Layered Monitoring

    Our holistic approach to monitoring advanced cyber-security threats across on-premises networks, public cloud environments, SaaS applications, and endpoints.

    Baseline Testing

    We offer baseline testing to assess the volume of your users who are phishing-prone through an open phishing attack simulation.

    Simulated Phishing

    The best-in-class, fully automated simulated phishing attacks, thousands of templates with unlimited usage and community phishing templates.

    Awareness Training

    We help you to conduct a security awareness training program for your users, including training content, interactive sessions, and an automated training campaign.

    Compliance Inclined

    Our SOCaaS helps you create people, process, and technology that meet compliance standards such as ISO 2700, PCI DSS, SOX, HIPPA and many more.

    Shared visibility

    We allow you to access and use the same portal as our SOCaaS team and empower your internal IT work alongside on everything from investigations to remediation.

    Always in communication

    Our SOCaaS team is always in communication around the corner by phone, email and in-person to stay align with your internal IT to achieve the security program goal.

  • Why Do Businesses Need ERP?

    An Enterprise Resource Planning or ERP is a process of using technology to connect all departments and their functions of an enterprise into a unified system and enable the flow of data between them. An ERP software is intended to automate information sharing, avoid data duplication, ensure data integrity, and facilitate informed decision making. Overall, an ERP is a system which serves the specific needs of each of the departments, while facilitates the management of the business. An ERP needs to implement productively makes one of the key factors to achieve ROI else can also lead to failure than profit for businesses.

    ERP on cloud

    Businesses are looking to find smarter ways to capitalize on ERP solution for internal intelligence. The speed is the key in markets that have instantaneous product life cycles and minimal time-to-market schedules. It is an undeniable fact that on-premise systems are a great help in meeting these needs, but cloud-based solutions are easier to customize, can be quickly implemented, and show potential for improving services. This is why more and more businesses are shifting towards Cloud based ERP hosting solutions in order to maintain their competitive edge. We offer a range of ERP hosting solutions for various verticals.

    When you have decided to move to the cloud for your ERP solution, you need to think and deliberate as it will differ from one business to another depending on their specific needs. When you bring in new server hardware, it certainly doesn't make sense to move to the cloud. The Cloud-based ERP systems are scalable and easier to improve, but limited to customize. On the other hand, the Cloud-hosted ERP system brings in the experience of an on-premise solution without capital expenditure. There are a number of factors to consider before choosing an ERP solution on a cloud, whether it is a cloud-based ERP or a cloud-hosted ERP solution.

    Secure Data Centres

    We use Data Centre facilities ,Tier-III and ISO27OO1 certified, of our technology partner with a 'community' environment, patent auto scaling cloud hosting to ensure you knows exactly where your system and data are kept - you can 'touch the cloud'. You can use your own instances of the system, which means you get all the benefits of the scalability and elasticity of shared computing resources.

    ERP Models

    ERP Models

    Users need access to precise business information, which enables faster decisions, eliminates redundant processes, and lowers overall cost. Businesses should choose the right ERP system and method of implementation based on their specific organizational requirements.

    Cloud ERP

    Cloud ERP

    Cloud ERP systems, private or public cloud, can be available with online IT resources from implementation through the managed services, allowing fees to be paid for the resources used, leads quick deployment and cost advantage.

    On-Premise ERP

    On-Premise ERP

    The on-premises ERP system runs applications that are set up in the organization's premises, and businesses have direct control over the operations and maintenance of servers and storage, but require a higher investment.

    Hybrid ERP

    Hybrid ERP

    A hybrid ERP system is a combination of both, cloud and on-premises systems, and businesses can continue to operate critical business data under their control, in their own Data Centres, and can also gain advantages by storing massive volumes of data through a flexible and scalable cloud environment.

    Difference between Web-Based ERP and Hosted ERP?

    Cloud-Based ERP

    The web-based or cloud-based ERP system will follow a subscription model where you pay monthly fees. These system solutions are not very customize, and software is inevitably updated regardless of your wish or concerns. You might not even be the data owner in this cloud-based ERP system model.

    Hosted ERP

    Hosted ERP system is similar to traditional ERP and you can implement it on your own server, hosted server and ensure the conduct of your daily business. This is a hosted environment and you must purchase the software license. We can host your licensed ERP software in our partner's Tier-III data center. We will create a hosted infrastructure for your ERP system with all compliances in place. We will provide you with secure and encrypted access to your ERP environment hosted on the Internet. We, the service provider, are responsible for your uptime and availability, and will bound by the Service Level Agreement (SLA) with an availability guarantee. You have every control over user-level authentication to the ERP system and how data can be transmitted securely.

    ERP Modules

    An ERP system help organizations with centralize application to manage various department and their functions within organization. There are some critical modules in which ERP system can help to make well-structured and well-organized.

    Finance

    The Finance module enables businesses to manage every aspects of financial transactions, both inflows and outflows. The system tracks all monetary transactions such as expenses, ledgers, bank statements, budgeting, payment, etc.

    CRM

    Customer Relationship Management (CRM) module helps businesses manage customer data and transactions and can improve customer service and build strong business relationships.

    HCM

    The Human capital management (HCM) module helps the HR team to record, track, and manage employee information related to their performance, job skills, attendance, payroll, payment reports, reimbursement and more.

    Production

    The production module includes material requirements planning (MRP) functionalities which enables to maintaining the highest manufacturing standards and production processes.

    Sales

    The sales module has multiple features including sales queries, inquiry analysis, drafting quotation, drafting invoices, and accepting and handling sales orders, which leads to support faster lead conversion.

    Inventory

    The inventory module keeps track of all stocks and traces their current location in the warehouse or stores, and enables warehouses to optimize inventory and reduce wastage of space.

    SCM

    The Supply Chain Management (SCM) module ensures businesses have a hassle-free flow of products from manufacturers to consumers and used by suppliers, manufacturers, distributors, warehouses, storage facilities and retailers.

    QCM

    The Quality Control Management (QCM) Module helps you manage the quality culture, and transform your business and create a well-organized structure with engagement, quick response, data-driven decisions, and employee participation.

    Enterprise Hosted ERP for SAP

    We offer an array of SAP services, comprises hosting services and operational support. We can help you deploy, host, manage and monitor your SAP S/4 HANA or Non-HANA environment in a secure and compliant hosted environment.

    We host your HANA database on a certified SAP platform that meets all relevant compliances. We are leveraging the benefits of an auto scaling infrastructure and pay-per-use billing model of Tier-III data center facility of our Data Centre partner, when you move to the HANA platform.

    IP Network for Hosted ERP Environment

    An IP network is the backbone of your hosted SAP application and is mission critical. Our hosted ERP solution provides you with dedicated internal network connections between server and storage, which not only communicates between servers and clients comprehensively, but also provides I/O blocks from the SAN to the respective servers. All internal and external ports are connected through a 1 Gbit /Sec for all hardware components to handle high data traffic. The connection of the ERP application server to the storage is connected at 10 Gbit/Sec. We ensure the security by no external traffic is allowed to pass through your dedicated internal network. Your internal network with hosted SAP infrastructure is redundant to ensure reliability.

    Failover in the event of a network failure is handled very intelligently on the hosted SAP environment. The term “LAN failover” defines the ability to use a logical network interface consists of multiple network adapters or ports, which is also connected to multiple network paths. In the event of a network hardware failure, the network management logic switches to the secondary path available through a network card or port. When both ports on the same network adapter fail, failover to another server is initiated.

    ERP Modules

    Business Intelligence

    A futuristic BI for advanced business analytics
    Business Intelligence

    This module that helps you equip business intelligence in ERP system which enables your business users to get insight and make quick and important decisions based on accurate data.

    The BI module empowers you to measure, monitor and track the performance of each function, entity and business process. You can choose to analyze sales performance and track each sale through its various stages. You can also monitor your products with a strategic or visual graphical representation alongside the market in which they are being sold, compare business units to analyze performance. You would no longer have to worry about calculating income for single business groups. The BI module would generate an inclusive performance analysis and alert you in the event of a market or unit failure, so that you can take immediate action to reduce the magnitude of the loss.

    Contract Module

    An efficient way to manage and measure contracts within a business
    Contract Management

    This module can handle the entire contract workflow and process, and enable you to stay ahead of the curve and identify the key next step in your business strategies.

    This module allows you to provide from contract quotation to contract auto-generation, contract dispatch, SLAs, invoicing and billing with a central source of information to track the status of each contract in real time through a cloud-based ERP framework. This contract management module is also integrated into other modules, in particular the operation / fixed asset, financial, inventory, procurement and human resources modules.

    Customer Relationship

    Integrated CRM for marketing, sales & services
    CRM Module

    The CRM module would allow you to categorize the product lines to help evaluate sales projections and also attract, nurture and seal the projective commercial transaction.

    This module ensures every operation is reported and that every completed sales and follow-up activities are modified to support salespeople's decision making and future project handover. The CRM module helps you monitor valuable customer data and seize opportunities for multiple market segments. Insightful analytical tools can help gauge competitor approach by gathering information from competitors to boost your own sales pipeline and gain visibility into every opportunity.

    Equipment Servicing

    Improve efficiencies & achieve maximum utilization
    Equipment Servicing Management module

    The ESM module would help you sharpen the operational efficiency of your service industry, and provide options to define and setting up the internal processes to control the equipment services.

    The Equipment Servicing Management module is based on the functionality of scheduling, dispatching and generating service orders, tracking staff expertise and service invoices. This module also has features such as online planning, checklist, maintenance machine monitoring. It also helps to generate appointments for all services with maintenance requirements for the equipment. You can make it easy to check whether a service is / was provided under warranty or without warranty.

    Financial-Accounting

    Perform error-free accounting & hassle-free financial management
    Financials & Accounting Module

    The finance and accounting module would allow you to efficiently manage your finances in compliance with local tax regulations and provide segmented analysis to streamline your financial views for each business unit.

    This module integrates, controls and monitors the financial transaction in real-time notifications and triggers alerts to the sales management if an order is produced to ensure uncompromised cash flow. You can give farewell to tedious and time-consuming consolidation of financial statements as the system generates automated and customizable reports.

    Human Resource

    Automate HR processes and energize your workforce!
    Human Resource Management Module

    The HR module is packed with automated features to manage all aspects of personnel management, from recruiting and on-boarding to payroll and attendance, as well as many other critical operations.

    The HR module can speed up daily operations and spend less time on repetitive manual tasks. The module can optimize the automated payroll calculation, such as biometric logins, electronic leave management and electronic timesheets. The HR and payroll module can also be integrated with the time management system to allocate staff according to project objectives and budgets.

    Manufacturing

    Track every operation at your manufacturing plant and production unit
    Manufacturing Module

    The manufacturing module is seamlessly integrated with other modules, forming a single platform and a complete solution that covers all areas of the inventory, finance and production module.

    The manufacturing module is equipped with features to handle sophisticated business controls, intuitive navigation, customization options, and scalability. This module also enables manufacturers to automate processes, streamline operations, increase efficiency, and maximize profitability with ease.

    Project Costing

    Simplified project handling & management on Cloud
    Project Management Module

    This PCM module simplifies project operation through project costing, project acquisition, estimation, quotation and budget definition and will benefit in real-time insights.

    The Project Costing and Management module offers tracking and planning functionality specifically to pull data directly into the project plan regarding activities in real time. It allows you to identify the project, synchronizes dates, monitors status / deadlines and ensures productivity whether you are running a single or multiple projects.

    Trading & Distribution

    Track sales, inventory and finances with ease!
    The Trading and Distribution Module

    The TDM module enables businesses with complete solutions to manage sales, purchases, logistics, inventory and finance and removes the usual complexities surrounding Supply Chain Management.

    The Trading and Distribution Management module could help you integrate accounting and materials planning to deliver actionable and real-time reporting. This module also addresses all operations concerning the supply chain and vendor management, enabling users to store and access data with ease and simplicity.

    Warehouse Management Module

    Optimize storage & streamline business operations efficiently
    Warehouse Management Module

    The Warehouse module provides cutting-edge technology for warehouse management, inventory optimization, easier process delivery and control of all activities.

    The Warehouse management module is designed for storage facilities and logistics businesses includes bin management, billing, and inward and outward process management as well as pick list management. This module offers tracking and storage management tools to ensure that no space is left unused.

    The industry-specific ERP Solution

    Manufacturing

    Manufacturing industries face a number of market challenges as it is one of the most volatile industry. This vertical requires fast tracking and comprehensive oversight of every operation, as well as important activities ranging from production planning, resource management and sales.

    Challenges

    • Unjust Inventory and Assets

      The breakdown of equipment overstocking or understocking of products.

    • Lop-sided Quotation Management

      Incorrect and imbalanced quotes fail to yield sufficient funds from the clients.

    • Customer Expectations

      Expectations vary and make it difficult to meet quality, prices and delivery times.

    Benefits

    • Streamline business process

      Rationalise, monitor and track the operations across a single platform.

    • Agile and accurate reports

      Access the production data, stock, employees, suppliers and other data in real time.

    • Speedy production and delivery

      Accelerate the operations, from planning and production to scheduling and execution.

    • Eliminate downtime and bottlenecks

      Gain the insights into all operations, enable total control and eliminate the disruption.

    Education

    Educational institutions like schools, colleges and universities routinely process massive amounts of data and information and must have continuous access to student information. Academic institutes need data integration and avoid human error and data duplication.

    Challenges

    • Storing Confidential Data

      It becomes difficult to track and store once data start increasing exponentially.

    • Sharing Data with ratified Users

      When data is not shared with approved users, it becomes difficult to get a clear picture.

    • Real-Time Data Accessibility

      Failure to properly track or monitor the campus operation, leads to no real-time visibility.

    Benefits

    • Effective information sharing

      Dissemination of information can help provide accurate and timely data.

    • Easily store student records

      Preserving data and ensure security, allowing access only to authorized users.

    • Efficiency in operations

      Improve efficiency by digitizing data and making it easier to monitor, access and manage.

    • Automates administrative processes

      Reduces administrative workload and frees up your staff time for quality education.

    Real Estate & Construction

    The construction and real estate industry operate in a complex and disruptive ecosystem and has a tough job to manage their operations, from planning, execution and costs to regulatory compliance, and visibility of cash flow. They need to be equipped with automate, robust and versatile tools and processes.

    Challenges

    • Complex Regulatory Compliance

      Complex regulation and ensuring compliance at multiple stages of each project.

    • Real-Time Accessibility of Information

      Lack of real-time update on the status of various projects to make timely decisions.

    • Diverse Location Data

      Capturing and managing data information about the projects spread across distant locations.

    Benefits

    • Manage all business operations

      A single platform for all business operations provides better visibility and control.

    • Planned preventive maintenance

      Perform property inspections based on previous records to generate insightful reports.

      Predictive and preventive maintenance timely to avoid delays and deadlines.

    • Handling leasing complexities

      Smoothly managing the complex leasing documentation tasks and processes.

    • Smart sales to maximize revenue

      Evaluating lead generation progress for sales, and keeping the track of follow ups.

    Retail

    Retail is heavily influenced by customer demand and faces retail billing issues. With retail being more directly tied to traders and dealers, the problem facing retail stores is enormous. Retail stores of all sizes need to embrace retail billing automation to manage the issues and overcome the challenges they face.

    Challenges

    • Multi-Store Billing

      Difficult to integrate sales data using separate accounts and billing systems.

    • Imbalanced Inventory

      Challenge of maintaining inventory leads to under-stock and overstocking of products.

    • Customer Experience

      Slow or error-filled billing, outdated stock, etc. leads to decreased customer loyalty.

    Benefits

    • Retail Integrated with Finance

      Integrate financial accounting to ensure accurate data is maintained.

      Eliminates the possibility of data silos and facilitates the management of finances.

    • Data-Based Inventory Restocking

      Automate the inventory restocking based on ongoing purchasing trends.

    • Retail Specific Features

      Capable of handling multiple payment transactions and ensuring accurate billing.

    • Day-To-Day Operations

      Streamline and optimize daily operations, enabling users to get predefined alerts.

    Warehouse

    Warehousing is a vital part of the business landscape and concerned with the prompt delivery and efficient distribution of products and goods. To meet the complex demands of the market, warehousing needs better control over every phase of its operations.

    Challenges

    • Inaccurate Stock Count

      Inadequate insights into operations and lack of accurate predictions about future demands.

    • Multiple Systems For Tracking

      Limited access to real-time data and inability to maintain demand and supply balance.

    • Poor Warehouse Space Utilization

      An improperly setting up warehouse layout results in efficient use of available storage.

    Benefits

    • Minimizes Security Vulnerabilities

      Accurately capture movement of inventory data and record every stock and commodity.

    • Productivity and Reduced Human Errors

      Barcode tracking enable workers to quickly locate the products they need to choose.

    • Faster Delivery and Quicker Returns

      Automating warehousing operations reduces order fulfilment time.

    • Reduced Operational Expenses

      Barcode scanning reduces the time it takes to process orders and receive deliveries.

    The Benefits of Hosted Solution

    Now customers are counting enterprise-hosted (cloud) solutions for ERP implementations. This is a huge level of adoption for this relatively innovative enterprise solution compared to the legacy on-premise ERP application. In addition, the hosted ERP solution allows better control instead of Web-based SaaS solution for ERP subscription.

    Reduced Upfront Investment

    Our hosted solution tends to be billed on a monthly payment basis with minimal upfront costs. Installation costs will still be incurred, but they tend to be lower than on-premises. Hosted deployment eliminates the need to purchase software licenses upfront, which can be expensive. Monthly payments can easily be factored into cash flow expenses and allow you predictable IT budgeting.

    Reduce Hardware Purchases

    A hosted solution eliminates the need for hardware in-house such as servers. Instead, we can host VM servers in a Tier-III Data Center facility which provide cutting edge technology and upgrades. Thus, the unexpected purchase of hardware can be very expensive, which can lead to huge savings.

    Reduce and Eliminate IT Staff

    With a full server environment on-premises, you may need to have IT staff or end up paying a lot of money to a third party to maintain your hardware. With our hosted solution, all the IT management is pushed to us, with the exception of PC / terminal maintenance, of course.

    Our ERP hosting solutions are aesthetically designed to cater to a wide range of customers. With a state-of-the-art environment, we are moving a step beyond the conventional "break/fix" hosting services in order to offer transformation services. These allow you to reap all the benefits of ERP investments and minimize operating costs.

    Professional Consulting

    Our expertise helps you find and select the optimal ERP solution and service model for your business and integration needs. We get an insight of your business process and understand the difficulty area and requirements taking into account the roadmap. Our consulting to help you to get application upgradation, system integration and implementation and migration services.

    Managed Infrastructure

    We offer Managed Cloud as a Service (MCaaS) for the ERP application portfolio, with system and application integration services and hosted network connectivity. This MCaaS service can also help you achieve an increased level of interoperability. We help you setup and optimize ERP platform, and provide functional monitoring and support.

  • Conferencing Solutions

    Web Conferencing

    Web Conferencing is facilitated online over public internet and affords multiple participants the ability to connect and work together visually using their laptops and mobile devices. It will be facilitated by cloud-based applications or platform and accessible by download the applications to your desktop for webinars to get interactive meetings or, via a URL in your web browser for webcasts where participants are required only to watch and listen to a presenter.

    Video Conferencing

    Video conferencing enables high-quality visual communication via a high-definition (HD) audio and video connection or a link between two or more participants. Basically, this configuration of video conferencing with IP address to connect peers. This video conferencing works on standard IP video protocol, SIP/H.323 and used to connect via a video conferencing bridge. This IP video conferencing setup is an investment. If your business plan wishes to use video conferencing on a regular basis and required secure, high quality, high definition audio and video connectivity, your users and participant can be connect via their internet browser using WebRTC (Web Real Time Communications) standard.

    Web Conferencing Vs Video Conferencing

    Web conferencing is basically a blanket term. It is easy use for several ways to meet, present or collaborate online, comprises Webcasts and Webinars. Due to the ability to “see” other participants via live video streaming, the term web conferencing is also used interchangeably with video conferencing. The distinctive difference between web and video conferencing is the quality and security of the live video streaming and the devices required.

    Webcasts

    A webcast is a type of web conference which involves one-way, non-interactive transmission. The host presents information via an audio / video stream over the Internet. Each participant can connect to the webcast session through a link, provided by the host, using their desktop, laptop or mobile device.

    Webinars

    A webinar, ‘web-based seminar’, is a type of web conferencing which allows the host and their audience to achieve a collaborative and interactive session and presentation, where two-way communication is possible between all participants via live chat, whiteboard and built-in functionality.

    Web Conferencing Services

    We provide a complete web conferencing solution impeccably based on your specific needs. We fully understand your needs and will provide you with the web conferencing solution you need to adopt, whether it is video, webcast or webinar services. We will provide you with an all-inclusive solution for your specific needs. We will perform configuration and provide services seamlessly.

    It is important to understand that there is no one-size-fits-all, web or video conferencing solution. We help you understand your purpose and structure how you want to organize meetings or connect with your target audience. We will act as a conference provider for you and help you organize a high quality and efficient conference meeting and interactions with your valuable populaces.

    SIP Trunking Solutions

    Move from PRI to SIP Trunk

    The old trusted PRI, with its analog lines, ISDN BRI, E1 or T1 lines, is obsolete and has already been replaced by IP telephony, the SIP trunk. As PRI functionality phasing out, customers are adopting IP telephony systems. Unlike the PRI, SIP Trunk does not provide analog physical lines, but provides a service with virtual lines over your Internet connection lead to achieve the voice call.

    SIP Trunk

    A SIP trunk is just the equivalent of a T1 trunk these days. Previously you bought a T1 trunk and connect to your legacy PBX, now you can buy a SIP trunk and connect it to your IP PBX. The SIP truck is just a virtual line and uses the SIP standard. Using the SIP standard, the telecom service provider connects one or more channels to your PBX and that too virtual, the phone numbers and DIDs are linked to the SIP trunks. A SIP provider can connect one, two, or twenty channels to your PBX, allowing you to make local, long distance, and international calls over the Internet.

    Upgrade Internet connectivity

    You should consider a dedicated Internet line for the SIP trunk. Multiple WAN connections can be handled by network devices and firewalls, you can consider low cost internet lines. You need to separate your voice traffic from data traffic, a separate voice connection will be the most reliable way to ensure the quality of your voice calls.

    Upgrade the legacy PBX to an IP PBX

    Hardware-based legacy PBX systems are rigid, difficult to manage, and often expensive to maintain. Technically, it is possible to bring a gateway that allows the old PBX to talk with the SIP trunks. But it is highly recommended that you upgrade you legacy PBX to IP PBX and take advantage of the flexibility and modern features that IP telephony can bring to your business phone system. This allows you to take advantage of the full-scale Unified Communications that an IP PBX offers cost savings, easy management, and better productivity.

    SIP Trunking Service Offer

    • SIP Trunking
      Scalability of voice channels over a single WAN link. 
    • Internet Leased Line
      Ensuring performance with dedicated internet connectivity. 
    • International Bridging
      Connect to any international location or conference bridge. 
    • Hosted IP PBX
      Quickly setup Tele infra with a virtual hosted PBX on cloud.

    We offer SIP Trunking Services

    We offer complete range of SIP trunking services right from WAN link to IP/Hosted PBX to upgrade the SIP Trunk. We can understand your existing PBX structure and can migrate seamlessly to upgraded SIP Trunk backed IP PBX design. Our expertise will set up, configure and manage your entire revolutionary voice solution.

    Time Tracking Solution

    IoT Fleet Management

    The Internet of Things (IoT) is becoming more prevalent in many different industries, and a new area of growth is emerging, especially transportation. The IoT-enabled Fleet Management System (FMS) enables businesses to receive real-time information about their vehicles, enabling them to make more informed decisions.

    Real-time Vehicle tracking

    In On-The-Road (OTR), the efficiency of vehicles needs be monitored. An IoT enabled GPS tracker empower businesses and educational institutions; schools, colleges, to accurately monitor the position of a vehicle at all times. The data is transmitted to a central system which sends real-time updates to an internet-enabled mobile device, allowing quick responses to potential routes, avoiding subsequent delays.

    Inventory Tracking

    The IoT sensors can be implemented across multiple warehouses and distribution centres. These sensors can track the quantity of assets in each location while monitoring current conditions. This reduces the risk of human error and provides an instant insight of the number of goods in each facility.

    Asset Tracking

    An IoT can be used for real-time asset tracking; sensors are used to track individual assets within a shipment to provide regular updates on locations as well as other critical readings, such as temperature and humidity in cold chain logistics, and regular consignments. This is a mainly vital feature for high risk or expensive goods that require continuous monitoring in order to protect the integrity of the asset. In addition, these sensors can act as a form of quality control that provides very accurate and consistent information to ensure the health of assets and help meet safety regulations.

    Tracking Service Offer

    • Asset & Inventory
      Keep track of valuables and assets in your business with health status. 
    • Fleet Transport
      Keep control of your transport fleet anytime from anywhere. 
    • School Buses
      Manage and locate the route of your school bus convoy. 
    • Workforce Management
      Track your workers in real-time and gain visibility into their locations.

    We offer Time Tracking Services

    Our time tracking solution offers real-time tracking to facilitate an informed decision. It helps you identify locations in real time to make a location based informed decision. It allows you to communicate beyond the physical limits of your business en-route belongings.

  • IP Based, Network Camera (CCTV) Video Surveillance

    Network Video Surveillance

    Network Video Surveillance

    Video surveillance is essential for businesses and using mostly for video surveillance to protect the safety of people, protect valuable assets or minimize the risks associated with criminal activity.

    What is CCTV?

    What is CCTV?

    Closed Circuit Television (CCTV) is the use of video cameras to transmit a signal to a specific place on a limited set of monitors. It differs from broadcast television in that the signal is not openly transmitted though it may employ point to point, point to multipoint or mesh wireless links.

    Digital / IP CCTV system

    Digital / IP CCTV system

    IP stands for Internet Protocol, and basically refers to a Network Video Recorder (NVR). That can send and receive data via a computer network. IP camera is a combination of a camera and a computer. The camera can be connected directly to the network. It has built-in software for a web server, FTP server and e-mail client. Some advanced versions support motion detection and alarm input/output ports.

    Network Video Recorder

    Network Video Recorder

    An NVR is a network video recorder, a network- attached computer system which includes video management and recording software, computer and hard disk storage. Some of the NVR systems include the same VMS software that can be purchased for your own Windows computer while others use dedicated software that only works on their NVR. We help you to design IP based network video surveillance and install IP cameras. We provide complete integration of NVR with IP cameras and manage centrally.

    Security tailored for your business needs

    We help you build a complete video surveillance network with IP camera and motion detector. We will provide you with a surveillance solution tailored to your security needs and benefit from capabilities.

    • Accurate and reliable detection and tracking of areas for visual identification.
    • Automatic real-time notifications when someone enters a perimeter or restricted area.
    • Flexible and easy-to-use solutions with rugged, vandal-proof cameras and motion detectors.

    Increasing productivity and employee safety

    In addition to securing your business premises, network IP cameras are a valuable tool to increase overall production efficiency and create safe working environment for employees.

    • An integration offers the probability of remote access to live images over the network.
    • Remotely monitor production lines, visually inspect and verify the functional status.
    • Ensure safety rules and processes are in place and equipment are properly managed.

    Our IP Surveillance Service Offer

    We offer IP based Network Surveillance Systems for Business, Education, Hospitals, Government, Military, and other Organizations. We help you understand your geographic landscape and surveillance area. We build an IP Surveillance network as an overlay process, starting with setting up the basic network setup with wired and wireless options, and taking security into account. The number of cameras, the physical environment, the sensitivity of the application and the protocols and software will have an impact on the operation of the IP surveillance network.

  • Managed Wi-Fi

    Deliver secure WiFi—for food marts, stores, restaurants, large facilities and branch offices & campus —without the hassle

    We provide private wireless access to secure public WiFi, and branch office employee in a fully managed end-to-end solution. Our managed WiFi services meets all types of wireless LAN (WLAN) needs, includes branches and stores, large facilities and campuses, and organizations across multiple sites. We offers integrated security and can accommodate large users at a time and maintain their transmission power level. In addition, it evolves with your business, from a single access point to a large network with thousands of access points.

    Remove the time-consuming requirements of monitoring and managing a wireless network by providing a complete end-to-end solution.

    Fully Managed and Secure

    Partnering with us, NilWire, to design, configure, install, monitor, and manage your secure wireless network.

    Customer Engagement

    Build customer loyalty by using insightful data to help understand foot traffic and other presence-based user behaviour of your customers.

    Predictable Subscription Model

    Avoid costly expenses for equipment, training, technology upgrades, and dedicated resources.

    Competitive prioritization

    Create separate virtual LANs for hotspots in order to segregate and prioritize your uplinked point-of-sale and other private traffic over user activity.

    Enterprise-grade Security

    Equipped with comprehensive out-of-the-box enterprise security that segments users, applications and wireless devices, secures your network from attack and enforces the right policies for each class of user. The access points include a radio dedicated to security (WIDS / WIPS) and RF optimization with integrated spectrum analysis.

    Wi-Fi Zone – Smart City

    Using conventional Wi-Fi technology, it is difficult to deploy large scale network which can cater wide Internet broadband user base.

    Wi-Fi Hotspot

    Hotspot is venue or area like Cyber Café, Restaurants and Hotels where Wi-Fi service is available.

    Wi-Fi Mesh Broadband

    Improve user experience in terms of security, bandwidth, availability and uptime, and helps organic growing network with seamless connectivity

    Smart City - Wi-Fi Zone

    We can setup and build secured broadband Wi-Fi zone at designated public places

    Wi-Fi Area

    • College, University Campus
    • Hotels, Resorts
    • Cafeteria, Restaurants

    Managed WiFi Overview

    • Empower employees to access corporate applications using their own WiFi enabled devices.
    • Build customer loyalty with free WiFi and targeted offers on mobile and analyze with key metrics.
    • Create design, configuration, installation, monitoring and support for the wireless network.
    • Gather insightful data to help understand customer behaviour and conducts oneself.
    • Wireless access points will be featured advanced 802.11ac and 802.11n technologies
    • Available access point models offer integrated Bluetooth and built-in beacons -ideal for enabling location-based services.
    • The activities such as mobile payment, couponing and indoor navigation can be featured.
    • High performance RF design automatically optimizes WiFi performance of individual access points
    • Firmware and software updates automatically provided to your access points and management dashboard